Policies & Customs

Veena K

Policies & Customs

Adults Only

Bungalows Key Largo is an adults-only, all-inclusive resort. All guests must be at least 21 years of age or older to stay at Bungalows.

Non-Smoking Resort

Bungalows Key Largo property and all accommodations are smoke-free, including e-cigarettes. Violations of these restrictions will result in a $250.00 deep cleaning fee.

Deposits & Cancellations

A deposit equal to 50% of the total cost of a reservation including taxes is due at time of booking to confirm a reservation. The remaining 50% balance is due 30-days prior to arrival.

If a cancellation in writing is received and confirmed by the resort 31 or more days prior to the scheduled arrival date of a reservation, a $250 USD per reservation cancellation fee will be applied and the remaining deposit will be refunded.

Reservations become NON-REFUNDABLE 30 days prior to the scheduled arrival date of a reservation. Cancellations received 0-30 days prior to the scheduled date of arrival are not eligible for a refund.

The Bungalows Key Largo reserves the right not to provide exemptions from the cancellation policy above for medical matters, inclement weather conditions, travel delays or any other unforeseen circumstances.We highly recommend purchasing travel insurance prior to your stay

Gratuity Policy

Gratuity is not included in guest reservations. The Bungalows has chosen to reject standard resort protocol and not charge our guests a Resort Fee or pre-collect a set Auto-Gratuity for staff. We believe that our guests should have the freedom to decide how their gratuity dollars are spent based on the quality of service received. An itemized check totaling $0.00 for all items enjoyed at our food and beverage outlets will be presented at the end of each meal or time of service to provide guests the opportunity to leave a gratuity at their discretion.

Check-in & Check-out

Check-in begins at 4:00 PM EST. A valid photo ID matching the name on the reservation and intended form of payment must be present at check in. Credit card must match the form of payment provided at the time of booking.

Check-out time is 11:00 AM EST

Early Check-in & Late Check-out Policy

The Bungalows Key Largo is an all-inclusive, adults-only resort (21+ only). All amenities, including food & beverage outlets, are included from 4:00 PM on your day of arrival until 11:00 AM on your day of departure. Early check-in or late check-out requests will be accommodated when available and will incur an additional cost. Please check with Front Desk to confirm availability.

 

 

  • Full Early Check-in (12:00 PM – 4:00 PM) = $600.00 + taxes

Guaranteed Early access to your Bungalow and all resort amenities (limited availability)

  • Limited Early Check-in (12:00 PM – 4:00 PM) = $300.00 + taxes

Early access to all resort amenities without access to your Bungalow until our regular check-in time of 4:00 PM (limited availability)

 

  • Full Late Check-out (11:00 AM – 3:00 PM) = $600.00 + taxes

Continued access to your Bungalow and all resort amenities (limited availability)

  • Limited Late Check-out (11:00 AM – 3:00 PM) = $300.00 + taxes

Continued access to all resort amenities after checking out of your Bungalow at our regular check-out time of 11:00 AM. Our Bell staff can store your luggage until your departure. (limited availability)

Single Occupancy

Our all-inclusive bungalows are designed to accommodate double occupancy and prices are set to accommodate two guests. We welcome single occupancy reservations at the same rate as double occupancy.

Gift Certificates

Gift certificates are non-transferable and may only be redeemed according to the terms of issuance. Gift certificates have no cash value. Please note that gratuities are not included when redeeming gift certificates awarded to non-profit organizations for the purpose of fundraising; staff gratuities are the responsibility of the certificate holder.

Travel Insurance

To avoid disappointment, we strongly recommend the purchase of adequate travel insurance to protect your investment once accepting the terms & conditions of Bungalow’s cancellation policy by executing a reservation.

Dining Reservations

Dinner reservations are required for all Food & Beverage outlets. In order to provide you with a great dining experience on your preferred date and time, we strongly recommend making all reservations prior to your arrival at Bungalows. Guests staying a minimum of 4 nights are guaranteed to dine at Bogie & Bacall’s at least 1 night during their stay. All guests staying 2 or 3 nights can purchase upgraded access to Bogie & Bacall’s Dining Experience.

Shipping/Receiving Packages

Hotel Shipping Address:

3 Thurmond Street

Key Largo, FL 33037

Any package(s) shipped to Hotel must be addressed to the guest listed on their individual reservation. All packages received are subject to Hotel receiving fees. Receiving fees are charged per package and based on weight. For any item(s) shipped by the Hotel, guests are responsible for the cost of shipping plus a $20.00 handling fee. Click Here for Receiving Fee Details

Important Dates 2020 Season
  • September 7: Labor Day
  • November 26: Thanksgiving Day
  • December 10: Hanukkah begins
  • December 18: Hanukkah ends
  • December 24: Christmas Eve
  • December 25: Christmas Day
  • December 31: New Year’s Eve
Important Dates 2021 Season
  • January 1: New Year’s Day
  • January 18: Martin Luther King Jr. Day
  • February 14: Valentine’s Day
  • February 15: President’s Day
  • March 17: St. Patrick’s Day
  • April 4: Easter
  • May 9: Mother’s Day
  • May 31: Memorial Day
  • June 20: Father’s Day
  • July 4: Independence Day
  • September 6: Labor Day
  • November 25: Thanksgiving Day
  • November 28: Hanukkah begins
  • December 6: Hanukkah ends
  • December 24: Christmas Eve
  • December 25: Christmas Day
  • December 31: New Year’s Eve