Policies & Customs

Adults Only

Bungalows Key Largo is an adults-only, all-inclusive resort. All guests must be at least 21 years of age or older to stay at Bungalows.

Non-Smoking Resort

Bungalows Key Largo property and all accommodations are smoke-free, including e-cigarettes, with the exception of a designated smoking area at the end of Coconut Beach. Violations of these restrictions will result in a $250.00 deep cleaning fee.

Deposits & Cancellations

A deposit equal to 50% of the total cost of a reservation including taxes is due at time of booking to confirm a reservation. The remaining 50% balance is due 30-days prior to arrival. If reservation is booked within 30 days of arrival date, the full amount of the reservation is due at time of booking and the reservation is non-refundable.

If a cancellation in writing is received and confirmed by the resort 31 or more days prior to the scheduled arrival date of a reservation, a $250 USD per reservation cancellation fee will be applied and the remaining deposit will be refunded.

Reservations become NON-REFUNDABLE 30 days prior to the scheduled arrival date of a reservation. Cancellations received 0-30 days prior to the scheduled date of arrival are not eligible for a refund.

Some Promotional Rates may have different deposit and cancellation policies – please inquire at time of booking.

Advance Purchase Promotion is valid for new online reservations only. This promotion is NON-REFUNDABLE and NON-CHANGEABLE. Full payment is required at the time of booking.

Florida Resident Rate is valid for new online reservations only. This promotion is NON-REFUNDABLE and NON-CHANGEABLE. A valid Florida ID must be presented at check-in. Full payment is required at the time of booking.

If changing form of payment after deposit or payment has been made, please note there is a 10% processing fee.

The Bungalows Key Largo reserves the right not to provide exemptions from the cancellation policy above for medical matters, inclement weather conditions, travel delays or any other unforeseen circumstances. We highly recommend purchasing travel insurance prior to your stay

Check-in & Check-out

Check-in begins at 4:00 PM EST. A valid photo ID matching the name on the reservation and intended form of payment must be present at check in. Credit card must match the form of payment provided at the time of booking. As part of our procedures, a waiver is required to be signed at check-in. All additional guests must provide a valid photo ID to confirm their age.

Check-out time is 11:00 AM EST

Dress Code for Dining Outlets

Resort Casual for Lunch Service: Sun dresses, bathing suit wrap or cover-up, sandals for Ladies (bathing suits must be covered), and shorts, sneakers or sandals for Gentlemen.

Evening Elegance for Dinner Service: Shorts/Pants and Blouse, Dresses, Sandals for Ladies and Dress Pants or Bermuda Shorts, Collared Shirt, Shoes for Gentlemen. *NO flip flops, tank tops, hats or swimsuits*

Gift Cards

Gift cards and gift certificates are non-transferable and may only be redeemed according to the terms of issuance. Gift cards/certificates have no cash value. Please note that gratuities are not included when redeeming gift cards/certificates awarded to non-profit organizations for the purpose of fundraising; staff gratuities are the responsibility of the card/certificate holder. Click Here to purchase a gift card and for more details.

Dining Reservations

Dinner reservations are required for all Food & Beverage outlets. In order to provide you with a great dining experience on your preferred date and time, we strongly recommend making all reservations prior to your arrival at Bungalows. Guests staying a minimum of 4 nights are guaranteed to dine at Bogie & Bacall’s at least 1 night during their stay. All guests staying 3 nights or less can purchase upgraded access to Bogie & Bacall’s Dining Experience.

Parking

Valet parking is included. Parking is for guest vehicles only and is restricted to passenger cars.

We cannot accommodate parking for RVs, boats, trailers, or any other oversized vehicles. We cannot accommodate the dockage of boats at our docks and/or anchoring by our docks. Please contact us for recommendations on local marinas.

Resort Guests Only

To maintain the privacy of our guests at Bungalows Key Largo, our property, facilities, restaurants, and spa are exclusively for registered resort guests only. We do not offer day passes. No outside guests or visitors allowed without prior approval received by management and subject to additional fees.